EPF Mission 5: You get advice from the Pet Shop Owner, because Flare won't start up his flame, and he says that they just need attention, and something to make them happy, like a Post Card.
EPF Bonus Mission 1: All the Elite Puffles are missing, and Puffle Handler tells you to go to the Pet Shop and get info. The Pet Shop owner says Black Puffles usually hang around in the Mine. The second time you see this, you tell him that there is a White Puffle leaving tracks (but really it is full of flour). You try to get cleaning supplies from him, but he says they are out; then he tells you to try the Pizza Parlor.